With over 20 years of experience in the airline industry, Ari specialises in customer experience, employee engagement, communications, team leadership, change management, and operations management. He is passionate about creating welcoming interactions, fostering a positive work environment, and ensuring seamless end-to-end operational excellence.

As a member of the inaugural Employee Engagement Council for Delta Air Lines, Ari collaborated with employees, peers, and leaders in the United States to gather feedback and drive meaningful organisational change. His leadership style is grounded in servant leadership, prioritising the growth, performance, and well-being of his teams while empowering them to succeed.

In 2023, Ari was honoured as a Delta Chairman’s Club Honoree, the airline’s most prestigious award, selected by senior leadership in the United States. During his tenure with Delta’s Media Team, he also partnered on corporate communications and media initiatives, supporting high-profile campaigns and executive engagement.

At Silvester Legal, Ari brings his extensive expertise to oversee the Client Care and administrative teams, ensuring operations run smoothly and efficiently from start to finish. He excels in designing and managing change initiatives, optimising workflows, and driving employee engagement, delivering exceptional experiences for both clients and colleagues.